Introducing the NYC Wraparound Services Database

Overview

The NYC Wraparound Services Database is a centralized tool designed to reduce barriers that keep New Yorkers from fully participating in training and career pathways. While The Green Launchpad’s mission is rooted in clean energy, we recognize that workforce development organizations and job seekers across all industries need easy access to these critical supports. Even the best programs fall short if participants can’t access childcare, housing assistance, transportation, mental health supports, language services, etc. By consolidating these resources into one platform, the database ensures that workforce providers, employers, community organizations, and job seekers can quickly find the supports needed to succeed.

Developed by The Green Launchpad in partnership with Energy Economic Development Corp. (EEDC), the database was built to address systemic challenges that job seekers and service providers have flagged for years: information about these supports is often fragmented, outdated, or too difficult to navigate. This tool brings clarity, accessibility, and trust into the process of connecting people to the services that make training completion possible.

Introduction

Everyday barriers—like lack of childcare, limited transportation options, or housing instability—are often the deciding factor in whether someone finishes a training program or drops out before it begins. National data underscores this reality: in 2021, the U.S. Department of Labor reported that overall apprenticeship completion rates were below 35%. Researchers found that programs offering childcare support increase completion rates by 11%, while those subsidizing transportation costs raise completion by 7%. Through our work with partners across the city, one theme has remained constant: disadvantaged communities and priority populations are most impacted when wraparound supports are missing.

The NYC Wraparound Services Database was created in direct response. It consolidates critical support services into a single, user-friendly platform, where job seekers and providers can search by service type, borough, or organization. By offering transparency and reducing duplication, the database helps ensure that the clean energy transition includes all NYC residents—not just those with resources and networks already in place.

Who Benefits

• Workforce Developers: Training providers and workforce organizations often operate with limited staff capacity, making it difficult to track and maintain up-to-date referral lists. Too often, staff spend hours searching for services or relying on outdated contacts. The database eases this burden by providing a vetted, centralized resource, enabling developers to integrate wraparound supports into their program models with confidence. It also highlights referral partners, helping organizations expand their reach into areas they may not directly cover. Ultimately, this means higher completion rates, better outcomes, and stronger trust between providers and participants.

  
  

• Community-Based Organizations: CBOs are often the first point of contact for disadvantaged communities and priority populations. They field urgent needs across childcare, housing, health, and employment, but rarely have the bandwidth to map the full landscape of available services. This database helps CBOs respond quickly, connect clients to accurate information, and strengthen their referral networks. Instead of reinventing the wheel, organizations can use the database as a practical extension of their own case management and wraparound services.

  
  

• Employers: A reliable talent pipeline depends on more than technical training. Employers benefit when job seekers can actually complete programs and arrive work-ready. By reducing dropout caused by logistical or financial barriers, the NYC Wraparound Services Database indirectly strengthens employer access to skilled workers. Companies also gain visibility into the kinds of support services that are most critical to sustaining their workforce, helping them understand and address broader equity challenges in hiring and retention.

• Job seekers: For individuals navigating training and employment, everyday challenges like arranging childcare, covering transportation costs, or finding stable housing often determine whether they can participate at all. The NYC Wraparound Services Database gives job seekers a single, reliable place to explore options across these critical areas. Whether someone is entering their first training program, reskilling mid-career, or working to maintain steady employment, this tool helps them explore the supports that make participation possible. By reducing uncertainty and saving time, it allows job seekers to focus on building skills and careers instead of struggling to meet basic needs.

How to Navigate the Database

Access Database

The NYC Wraparound Services Database was designed with flexibility and usability in mind, recognizing that no two users approach the system with the same needs. Some are job seekers searching for immediate, local assistance, while others are workforce providers or funders looking for broader patterns. To meet these diverse needs, the database offers four main navigation pathways:

1. Overview: The overview provides a citywide snapshot of wraparound services, offering a high-level sense of coverage, gaps, and strengths across New York. This section is especially useful for policymakers, funders, and ecosystem stakeholders who want to understand where resources are concentrated and where further investment is needed. By zooming out, the overview helps contextualize service access and highlights citywide trends that individual users may not otherwise see.

2. By Service: This pathway organizes resources by type of support—such as childcare, housing assistance, mental health services, transportation subsidies, on-the-job training, and language access. For job seekers, this makes it easy to identify a specific barrier they’re facing and find a corresponding solution. For workforce providers and CBOs, it serves as a referral guide, ensuring that staff can quickly connect participants to targeted resources rather than comb through unrelated listings. The structure is designed to save time and reduce frustration, allowing both individuals and organizations to act quickly.

3. By Borough: Geography matters when it comes to access. A program that exists across the city may not be equally reachable in every community. The borough breakdown makes it possible to search services in Brooklyn, the Bronx, Manhattan, Queens, or Staten Island, highlighting resources close to home. This helps ensure that referrals are realistic—job seekers won’t be pointed to supports they cannot physically reach—and also helps identify disparities in service availability between boroughs.

4. By Organization: At the provider level, users can explore individual organization profiles that include service descriptions, contact details, and links for direct access. This pathway streamlines the referral process: instead of relying on incomplete or outdated word-of-mouth information, providers can confidently send participants to vetted, verified contacts. For job seekers, it offers transparency and trust—removing uncertainty about who offers what, and how to get in touch.

Bringing It Together: These four navigation pathways work together to ensure that every user—whether an individual job seeker, a workforce provider, or a policymaker—can find the information they need in the way that best suits them. By consolidating and clarifying resources that were once scattered and inconsistent, the NYC Wraparound Services Database reduces barriers, empowers informed decision-making, and helps ensure that disadvantaged communities can access the supports they need to pursue training and clean energy careers with confidence.

To complement this effort, we also encourage users to explore trusted tools that expand access to citywide services and information. Documented provides multilingual resources for immigrant New Yorkers—from healthcare and housing assistance to workers’ rights—while 1Degree connects individuals to community-based programs and social supports across the U.S. Together with the NYC Wraparound Services Database, these platforms help create a more connected, equitable ecosystem of care and opportunity.

Note for service providers: If your organization offers wraparound service supports that are not currently listed in the database, we invite you to share them with us. Please fill out this form to submit new programs for inclusion.